Refund policy

All Naturo P4tt3s products purchased can be returned within 30 days of purchase.

Naturo P4tt3s does not cover shipping costs associated with returns.

A minimum of 90% of the total net weight of the product must be returned to be eligible for a refund.

This return policy does not apply to orders purchased in stores or on other websites.

Returns should be sent to the following address:
Naturo P4tt3s 
429 50th Avenue,
Pointe-Calumet, Quebec, J0N1G0,

Customer's complete order number must be listed on the box (with a dark marker) or on a piece of paper inside the box in order for the return to be eligible for a refund. If it is not possible to indicate the order number, the following information must be indicated on or inside the box: first name, last name and delivery address used for the order.

If a return meets all of the above conditions, a refund for the returned items will be issued within 14 days of receipt of the items.